Rachel Caple has more than 18 years of experience in mortgage banking industry. In her previous role at Mortgage Solutions Financial, Rachel was responsible for oversight of operations, working collaboratively with the sales department to ensure smooth loan delivery for all clients.
Prior to joining Mortgage Solutions Financial, Rachel served as Vice President Operations at LenderLive Network where she provided divisional oversight for the fulfillment operations team, ensuring best-in-class, cost-effective operations for market delivery. Before LenderLive, Rachel was an Operations Production Manager at Pulte Mortgage, and a Vice President of Fulfillment Operations at Titan Investments.
Throughout her career, Rachel has trained hundreds of employees to implement best practices in customer service, loan origination and processing procedures. Customer satisfaction is always her top priority, and she excels at leading teams to exceed all customer satisfaction goals.
Rachel is a Certified Mortgage Lender, Chair of the CMLA Southern Chapter and is licensed as a Mortgage Loan Originator in 22 states. Residing in Castle Rock, CO. Rachel spends her spare time with her husband, Sean and 4 boys. She also enjoys traveling, attending hockey games, and playing golf (or attempting to).